Important: By using bbxx, you confirm that you have read and agreed to this Privacy Policy. For any questions, reach us at support@bbxx.click.
Bbxx (https://bbxx.click) takes the privacy of its members very seriously. This privacy policy explains what information we collect when you use bbxx's website, mobile app, and related services, how we use that information, and how we keep it secure.
This policy applies to all bbxx services – Sports Betting, casino games, live dealer games, the mobile app, and customer support. By using bbxx, you are deemed to have automatically agreed to the terms of this policy.
bbxx's Commitment: We will never sell your data to third parties. Your information is used solely to provide services to you.
Information provided at registration
The following information is collected when you create a bbxx account:
- Full name and date of birth
- Email Address and Mobile Number
- Residential address & country
- Your preferred username and password (stored in encrypted form)
KYC Verification Data
- National ID (NID) or passport photo
- Selfie photo (for identity verification)
- Proof of Address (if required)
Data collected automatically during use
- IP address and device type
- Browser Information & Operating System
- Pages visited and time spent on the site — your usage data
- Transaction History and Betting Activity
- Customer Support Conversation Records
| Data Type |
Source |
Required? |
| Name & Contact Details |
Registration form |
Yes |
| KYC Documents |
Member Uploads |
Before Withdrawal |
| Payment Information |
At the time of transaction |
Yes |
| Device and IP Information |
Automatic |
Technical |
| Usage Statistics |
Cookies & Analytics |
Optional |
Bbxx uses the information it collects for the following purposes:
Service Delivery & Operations
- Creating and Managing Your Account
- Processing Deposits and Withdrawals
- Providing betting and gaming services
- Providing Customer Support
Security and Legal Compliance
- Preventing fraud and money laundering
- Age verification (to confirm users are 18+)
- Complying with legal obligations
- Ensuring Responsible Gaming
Service Improvement & Communication
- Analyzed to improve service quality
- Sending customized offers and promotions (subject to your consent)
- Notifying you of important account updates
Please Note: If you no longer wish to receive marketing messages from bbxx, you can opt out at any time by contacting our support team.
Bbxx never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
With Service Providers
Bbxx works with a number of trusted technology partners — including payment processors, cloud hosting providers, and fraud detection systems. These partners are only permitted to use data as directed by bbxx and are contractually bound to comply with our Privacy Policy.
Under legal obligation
In cases involving court orders, government investigations, or legal obligations, specific information may be shared with the relevant authorities. Where possible, the member will be informed in advance.
Never shared
- To advertisers or marketing companies
- To any third party without the member's explicit consent
- Any purpose unrelated to the services provided by bbxx
Bbxx's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help make the site easier to use and improve your experience.
🔑
Essential Cookies
These cookies are required to maintain your login session, ensure security, and keep core services running. Without them, bbxx cannot function properly.
Mandatory
📊
Analytics Cookies
Used to understand how members navigate the site and to improve our services. These cookies collect statistical data only — not personal identifiers.
Optional
⚙️
Preference Cookies
Used to remember your language preference, display settings, and other preferences so you do not have to reconfigure them each time.
Optional
🔒
Security Cookies
Used to detect fraudulent activity, protect against bots, and ensure account security.
Mandatory
Optional cookies can be disabled through your browser settings. However, disabling essential cookies may prevent bbxx from functioning correctly.
Bbxx employs industry-leading technical and administrative safeguards to keep your personal information secure.
Technical Security
- SSL 256-bit encryption: All data transmissions are encrypted – bank-level security.
- Database encryption: Stored data is also kept in encrypted form.
- Two-factor authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Protection against cyberattacks.
- 24/7 security monitoring: Any unusual activity is detected immediately.
Administrative Safeguards
- Only authorized personnel have access to sensitive information.
- All staff receive regular training on privacy and security.
- Third-party service providers are contractually bound to meet bbxx's security standards.
Your Role: Use a strong password and never share your login details with anyone. If you notice any unusual activity on your account, contact support immediately.
As a bbxx member, you have several important rights over your personal data:
Right to Access
You may request to see what information bbxx holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of any data held beyond what is legally required.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Portability
You may request to download your data or transfer it elsewhere.
Right to Object
You can object to marketing messages or specific processing activities.
To exercise any of these rights, email support@bbxx.click or reach out via live chat. bbxx will typically respond within 72 hours.
Bbxx does not retain personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:
- Active Account: Information is retained for as long as your account remains active.
- Transaction Records: Data subject to legal obligations is typically retained for 5–7 years.
- KYC Documents: Up to 5 years after account closure, as required by regulatory obligations.
- Customer Service Records: Up to 2 years after last contact.
- Marketing Consent: Until consent is withdrawn.
Data beyond legal obligations is permanently deleted within the designated period after account closure.
Bbxx strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors. Age is verified at registration and re-confirmed during the KYC process.
If we have reason to believe a minor has created an account, that account will be closed immediately and any collected data will be deleted. If you are a parent or guardian and believe your child is using bbxx, please contact us right away at support@bbxx.click.
Bbxx may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or in-app notification before they take effect.
Continuing to use bbxx after any changes takes effect means you accept the updated policy. If you disagree with the changes, you may contact support to close your account.
The date of the most recent update will always be shown at the top of this page. We recommend reviewing this policy periodically.
Why Does bbxx Take Privacy So Seriously?
Many people in Bangladesh have a common concern when using online services — is my data safe? At bbxx, the answer is a straightforward yes. But saying it isn't enough; we back it up with action.
Every login at bbxx is SSL encrypted, meaning no third party can read the data traveling between your phone and bbxx servers — not even if they tried. Passwords are never stored in plaintext; only a hash is kept, so even bbxx staff cannot see your password.
Why Is KYC Information Required?
Many people see KYC as a hassle, but it is actually there to protect you. If someone tries to open an account in your name, KYC will block it. It also ensures that no one else can make withdrawals from your account – withdrawals are only processed to verified accounts. At bbxx, KYC documents are stored on encrypted servers with access strictly limited to a small number of authorized staff.
Payment Data Protection
When paying via bKash, Nagad, or Rocket, your mobile banking PIN and full account details never reach bbxx's servers. The payment is processed directly through the respective payment provider's system. bbxx only stores the transaction confirmation number and amount.
What happens in the event of a data breach?
In the unlikely event of a security breach — though bbxx takes every precaution to prevent one — all affected members will be notified as quickly as possible. We will clearly communicate what data was impacted, what risks may exist, and what steps you should take to protect yourself. bbxx believes in transparency, even in difficult situations.